News & Events
PemTel Annual Community Food Drive
PemTel Angel Tree Program
PemTel Emergency Response System
A PemTel Emergency Response System is designed to help you access emergency service when you need them!
With the touch of a button you can contact the 24/7 Call Monitoring Center where trained professionals are standing by to dispatch the appropriate emergency service.
It is especially good for seniors or anyone with medical conditions as well as those living alone.
Click below for more information!
Important "Do Not Call" Reminder
The National Do Not Call Registry was created to prevent unwelcome calls from telemarketers. It prohibits all telemarketing except from companies with which you have an existing business relationship, and certain non-profit organizations from calling you. Once your number has been on the registry for thirty (30) days, telemarketers should no longer call you. Your number will remain on the registry permanently unless you request that it be removed. The Do Not Call Registry now also allows you to register your personal cell phone numbers.
To register your phone number, simply call (888) 382-1222 or (866) 290-4238 (TTY). You can also register or obtain additional information by logging on to www.donotcall.gov.
Giles-Craig Communications, Inc. offers cable cards which allow access to digital cable services without the need for a set top box. The cost is $2.00 per month. These cards are to be self installed. Service charges will apply if cable cards are installed by Giles-Craig Communications, Inc. technicians.
PemTel Quarterly Newsletter
For important information regarding Pembroke Telephone Cooperative events and happenings, federal regulatory issues, and other important information please refer to our quarterly publication of PemTel News.
To read the latest issue online, please click HERE!
To read the previous issue, please click HERE!
Look for some new and exciting changes to your PemTel Newsletters coming in January!
PemTel Online Bill Pay
Online Bill Pay gives you the ability to view, print and pay your PemTel services bill from the privacy of your own home. To find out more about this service, please select one of the options below or contact our office for additional information.
Concerns regarding CLOSED CAPTIONING may be addressed by Postal Mail, Telephone, Fax, or E-mail as shown below:
Giles-Craig Communications, Inc.
P.O. Box 190
Pembroke, VA 24136
Lisa W. Epperley, General Manager
Complaints regarding CLOSED CAPTIONING may be addressed using the same methods as shown above or directly to the FCC. Complaints must be filed with the cable operator (Giles-Craig Communications, Inc.) or the Commission (FCC) within 60 days of the captioning problem.
On December 8, 2007 the FCC made changes to the rules for use of CPNI—Customer Proprietary network Information. Pembroke Telephone Cooperative is in compliance with these regulations and will continue to protect its’ members data. For more information about CPNI, click HERE!