Broadband Internet Service

Business plans now available on speeds of 100.0/50.0 and up!  All business plans include priority service in the event of trouble or outages!  Call our office for details!
Speeds not guaranteed.  Not all speeds are available in all areas.  Speed plans with max download above 25 or max upload above 3 require fiber which is not available in all areas.  $25.00 termination fee applies to individual or bundled services cancelled before the end of the six month term.  $25.00 suspension fee applies to services held on temporary disconnect.  For information about additional offerings, please contact our office at (540) 626-7111.  For technical support please call 1-888-228-3341 or use the online CHAT option below.
Is there an Installation Fee?
Yes, in addition to the monthly fee, there is an Installation fee for the service.  Our Customer Service Representatives will explain any fees and options when you request service.  Call our office at (540) 626-7111 for complete details.
What if I have a problem or question?
PemTel Internet subscribers are encouraged to take advantage of our 24/7 Technical Support team.  They are highly trained, specialized technicians who are there to help you with whatever your trouble may be.  If they are unable to help they will submit an escalated ticket to our office where it will be received the following business day.  The Technical Support team can be reached at 1-888-228-3341 or via our new online chat feature.
Speeds not guaranteed.  Not all speeds are available in all areas.  $25.00 termination fee applies to bundles cancelled before the end of six month term.  $25.00 suspension fee applies to services held on temporary disconnect.  For information about additional offerings, please contact our office at (540) 626-7111.  For technical support please call 1-888-228-3341.