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broadband internet service


Picture

High Speed Internet Plan Options

SPEED REFERENCE GUIDE
Use our speed reference guide to help choose a speed plan that will suit your needs.


​Max Download - 10.0
Max Upload - 1.0

$62.95 with Telephone
​$72.95 Internet Only



Max Download - 15.0
​Max Upload - 1.0

$64.95 with Telephone
​$74.95 Internet Only


​
Max Download - 25.0
Max Upload - 3.0

$69.95 with Telephone
​$79.95 Internet Only



Max Download 30.0
Max Upload - 5.0

$79.95 with Telephone
​$89.95 Internet Only



Max Download - 30.0
​Max Upload 15.0

$89.95 with Telephone
​$99.95 Internet Only



Max Download - 40.0
​Max Upload - 5.0

$94.95 with Telephone
$104.95 Internet Only



Max Download - 100.0
Max Upload - 50.0

$99.95 with Telephone
​$109.95 Internet Only



​Max Download - 100.0
​Max Upload - 100.0

$109.95 with Telephone
​$119.95 Internet Only


​
​Max Download - 200.0
​Max Upload - 200.0

$199.95 with Telephone
​$209.95 Internet Only



​​Max Download - 500.0
​Max Upload - 500.0

$299.95 with Telephone
​$309.95 Internet Only



​Max Download - 1GB
Max Upload - 1GB

$399.95 with Telephone
​$409.95 Internet Only

ALL PemTel High Speed Internet plans include Email service, 24/7 Toll Free Technical Support and  UNLIMITED DATA!  
​
Business plans now available on speeds of 100.0/50.0 and up!  All business plans include priority service in the event of trouble or outages!  Call our office for details!

Speeds not guaranteed.  Not all speeds are available in all areas.  Speed plans with max download above 25 or max upload above 3 require fiber which is not available in all areas.  $25.00 termination fee applies to individual services cancelled before the end of the six month term.  Services subscribed to as part of a Make Your Own Bundle may incur an additional termination fee.  $25.00 suspension fee applies to services held on temporary disconnect.  For information about additional offerings, please contact our office at (540) 626-7111.  For technical support please call 1-888-228-3341 or use the online CHAT option below.

Is there an Installation Fee?
Yes, in addition to the monthly fee, there is an Installation fee for the service.  Our Customer Service Representatives will explain any fees and options when you request service.  Call our office at (540) 626-7111 for complete details.
TECH SUPPORT
What if I have a problem or question?
PemTel Internet subscribers are encouraged to take advantage of our 24/7 Technical Support team.  They are highly trained, specialized technicians who are there to help you with whatever your trouble may be.  If they are unable to help they will submit an escalated ticket to our office where it will be received the following business day.  The Technical Support team can be reached at 1-888-228-3341 or via our new online chat feature.

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  • Home
  • About
    • Why Choose PemTel
    • Membership
    • Directors & Employees
    • District Boundaries
    • By-Laws
    • The Pembroke Charity
    • PemTel Scholarship
  • News
    • PemTel News 2023
    • Accessibility
    • CPNI
    • Statement of Non-Discrimination
  • Services
    • Internet >
      • Broadband Internet Service
      • Affordable Connectivity Program (ACP)
      • Lifeline
      • Acceptable Use Policy
      • Terms of Use/Rules & Regulations
      • Net Neutrality
      • Email Setup
      • Technical Support
    • Telephone >
      • Local Service
      • Lifeline
      • Local Calling Area
      • Long Distance >
        • Nationwide Plans
        • Talk Plans
        • Community Plans
        • Other Plans
      • Roanoke LATA
      • Optional Features
    • Make Your Own Bundles
    • Repair
  • Directory
  • Payments
    • Online Payments
    • Refund Policy
  • Contact Us
  • Documents Library
  • Links
    • Federal Communications Commission
    • Federal Trade Comission
    • State Corporation Commission
    • Commonwealth of Virginia
    • County of Giles
    • County of Craig
    • Robocalls
    • Miss Utility "811"
    • Do Not Call Registry
    • Lifeline (Universal Service)