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online payments:

Online Bill Pay gives you the flexibility of paying your bill from any computer, at any location.  First time users will be required to register.  Registration requires a validation code found on your current month's statement.  The online bill pay system can be used to make one time payments or recurring monthly payments.  

Online Payments cannot be stopped once they are in process.  Services for which Online Payments are made are Non-Refundable, except in the case of pro-rations upon the removal of a service or services. Any refunds due to a customer would be sent via check to the address on file. 

No refunds will be made to a customer's credit card or bank account.  Please refer to our REFUND POLICY or information.
online bill pay

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  • Home
  • About
    • Why Choose PemTel
    • Membership
    • Directors & Employees
    • District Boundaries
    • By-Laws
    • The Pembroke Charity
    • PemTel Scholarship
  • News
    • PemTel News 2022
    • Accessibility
    • CPNI
    • Statement of Non-Discrimination
  • Services
    • Internet >
      • Broadband Internet Service
      • Lifeline
      • Acceptable Use Policy
      • Terms of Use/Rules & Regulations
      • Net Neutrality
      • Email Setup
      • Technical Support
    • Telephone >
      • Local Service
      • Lifeline
      • Local Calling Area
      • Long Distance >
        • Nationwide Plans
        • Talk Plans
        • Community Plans
        • Other Plans
      • Roanoke LATA
      • Optional Features
    • Make Your Own Bundles
    • Repair
  • Directory
  • Payments
    • Online Payments
    • Refund Policy
  • Contact Us
  • Documents Library
  • Links
    • Federal Communications Commission
    • Federal Trade Comission
    • State Corporation Commission
    • Commonwealth of Virginia
    • County of Giles
    • County of Craig
    • Robocalls
    • Miss Utility "811"
    • Do Not Call Registry
    • Lifeline (Universal Service)