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online payments


Online Bill Pay gives you the flexibility of paying your bill from any computer, at any location.  First time users will be required to register.  Registration requires a validation code found on your current month's statement.  The online bill pay system can be used to make one time payments or recurring monthly payments.  

Online Payments cannot be stopped once they are in process.  Services for which Online Payments are made are Non-Refundable, except in the case of pro-rations upon the removal of a service or services. Any refunds due to a customer would be sent via check to the address on file. 
online bill pay

refund policy

Services for which Online Payments are made are Non-Refundable, except in the case of pro-rations upon the removal of a service or services.  Such refunds are made through the billing process and will reflect on the next customer bill.  No refunds will be made to a customer's credit card or bank account.  Please contact our business office at 626-7111 for further questions.
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Services for which Online Payments are made are Non-Refundable, except in the case of pro-rations upon the removal of a service or services.  Such refunds are made through the billing process and will reflect on the next customer bill.  No refunds will be made to a customer's credit card or bank account.  Please contact our business office at 626-7111 for further questions.
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Location:
​504 Snidow St.
Pembroke, VA 24136
Mailing Address:
​PO Box 549
Pembroke, VA 24136
Office Hours:
​Monday - Friday
​9:00 am - 5:00 pm
Contact:
Phone (540) 626-7111
​Email: [email protected]
Important Links:
​CPNI 
Accessibility Statement
Equal Opportunity Employer
 Statement of Non-Discrimination
Terms of Use/Rules & Regulations
Acceptable Use Policy
Net Neutrality
​Copyright Infringement
​PemTel ®  Copyright 2010  All Rights Reserved
  • Home
  • About
    • Membership
    • Directors & Employees
    • The Pembroke Charity
    • News & Information
  • Services
    • New Service
    • Discounts
    • Internet >
      • Broadband Internet Service
    • Telephone >
      • Local Service >
        • MYO Bundles
        • Optional Features
      • Long Distance
    • Lifeline
    • Repair
  • Directory
  • Payment Options
    • Online Payments
  • Contact Us
  • Links
    • CPNI
    • Accessibility Statement
    • Equal Opportunity Employer
    • Statement of Non-Discrimination
    • Acceptable Use Policy
    • Federal Communications Commission
    • Net Neutrality
    • Terms of Use/Rules & Regulations
    • Copyright Infringements
    • Lifeline (Universal Service)
    • Truth In Billing
    • Miss Utility "811"
    • Do Not Call Registry
    • Robocalls
    • Federal Trade Comission
    • State Corporation Commission
    • Commonwealth of Virginia
    • BROADBAND CONSUMER LABEL SPRAEDSHEET