Attention: The new and improved PemTel Online Payment Portal is now available. Please note that use of this service requires a one-time registration. You must complete the registration and set up your auto-pay preferences prior to July 25, 2018 in order for your August 1, 2018 bill to be automatically charged to your credit/debit card. Feel free to contact our office if you have any questions.

Why Choose PemTel?

Owned by those we serve
At Pembroke Telephone Cooperative our emphasis is on service rather than profit.  Our cooperative began as a telephone service provider in 1967, and we still maintain our commitment to providing friendly, personal, quality service to our members.  We care about you.
Neighbors Serving Neighbors
Many of PemTel’s employees live in the same neighborhood as you.  We use the same services you do.  When we say “Neighbors Serving Neighbors” it is more than just a slogan.  It’s a promise.
Investment in your community
Money spent on salaries, buildings, etc. stays in the community, which helps stimulate the local economy.  We support local events, donate to area fire departments and rescue squads, offer scholarship programs for the children of members and more!
Our Mission Statement
It is the mission of Pembroke Telephone Cooperative to be the provider of choice for affordable, quality communication services to meet the needs of our customers.
Pembroke Telephone Cooperative
504 Snidow St.
Pembroke, VA 24136
Business Office Hours
Monday thru Friday
9:00 am till 5:00 pm
(540) 626-7111 (Phone)
(540) 626-3290 (Fax)
pembroke@pemtel.net (Email)
Our Core Values
  • For our customers, we will provide quality service on a personal basis with honesty and integrity.
  • For our owners/members, we will operate business in a fiscally responsible manner to ensure long-term financial viability.
  • Our employees are our most important asset. We will equip them with the opportunities and tools needed to be successful and to help them grow as we grow.
  • For our community, we will work to enhance the quality of life in the communities we serve and will be good corporate citizens.