As we near the end of what has been a tumultuous year, we are excited to share some of our plans for the future! 
But first, we would like to assure our subscribers that we are exiting the CATV business, but
WE ARE NOT “GOING” OUT OF BUSINESS! 

Although the COVID-19 pandemic has caused some delays, we are working on a project to provide fiber-to-the-home
in portions of our service area.  We are optimistic that construction will begin soon! 

And we are preparing to present a By-Law change for consideration by our Members at the 2021Annual Meeting.  
If passed, this would allow Members to choose whether to base their membership on telephone or Internet service.
This would eliminate the requirement for telephone service for Members who want only Internet. 
​
The Directors and Employees of PemTel are working hard to provide the highest quality services to our Members,
​as we have for over 50 years.  And we are looking forward to many, many years to come! 


Time is running out to select a new Cable TV service provider. 
We encourage you to make your selection in time to have the new service installed before December 31, 2020.

Why Choose PemTel?

​Owned by those we serve
At Pembroke Telephone Cooperative our emphasis is on service rather than profit.  Our cooperative began as a telephone service provider in 1967, and we still maintain our commitment to providing friendly, personal, quality service to our members.  We care about you.
Neighbors Serving Neighbors
Many of PemTel’s employees live in the same neighborhood as you.  We use the same services you do.  When we say “Neighbors Serving Neighbors” it is more than just a slogan.  It’s a promise.
Investment in your community
Money spent on salaries, buildings, etc. stays in the community, which helps stimulate the local economy.  We support local events, donate to area fire departments and rescue squads, offer scholarship programs for the children of members and more!
Our Mission Statement
It is the mission of Pembroke Telephone Cooperative to be the provider of choice for affordable, quality communication services to meet the needs of our customers.
Pembroke Telephone Cooperative
504 Snidow St.
Pembroke, VA 24136
Business Office Hours
Monday thru Friday
9:00 am till 5:00 pm
(540) 626-7111 (Phone)
(540) 626-3290 (Fax)
pembroke@pemtel.net (Email)
Our Core Values
  • For our customers, we will provide quality service on a personal basis with honesty and integrity.
  • For our owners/members, we will operate business in a fiscally responsible manner to ensure long-term financial viability.
  • Our employees are our most important asset. We will equip them with the opportunities and tools needed to be successful and to help them grow as we grow.
  • For our community, we will work to enhance the quality of life in the communities we serve and will be good corporate citizens.