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broadband speed guide


The following information is derived from the Federal Communications Commission's Household Broadband Guide.  This information may be helpful in determining the High Speed Internet plan best suited for your needs. (PDF version is available for download HERE)
The first step in deciding what plan is best for you is to determine what type of activities the service will be used for. ​
LEVELS OF USE:
  • ​Light Use = Basic functions such as Email, Browsing, Internet Radio and/or Basic Video.
  • Moderate Use = Basic Use plus one high-demand application such as streaming video, video conferencing, gaming, etc.
  • ​High Use = Basic functions plus more than one high-demand application running at the same time.
NUMBER OF DEVICES:
The second step is to determine how many users and/or devices will be accessing the service.
Count your devices.  These devices use a portion of the total bandwidth included in your plan any time they are powered on, even f they are not in use.

The list below will help you when counting the number of devices in your home:


  • Desktop Computers
  • Laptop Computers
  • Wireless Printers
  • Tablets
  • E-Readers
  • Cell Phones
  • Wireless Gaming Devices
  • Assistant Devices (such as Google, Alexa, Siri, etc.)
  • Wireless Doorbells
  • Security Cameras
  • Alarm systems
  • Smart TV's
  • Satellite TV Boxes
  • Smart DVD/Blu-Ray Players
  • Streaming Devices (such as Roku, Chromecast, Firestick, etc.)
  • Smart Watches
  • Smart Home Devices (such as Smart Thermostats, Smart Smoke Detectors, etc.)
  • Smart Appliances (such as Stoves, Refrigerators, Washers, Dryers, etc.

(The above list is not conclusive and is intended for reference only and does not necessarily list all applicable devices)
SPEED PLAN REQUIRED:
Once you have determined the level of use and number of devices you will be using, it is easier to select a plan that will suit your needs.  Select the level of use below for additional details.
Picture
LIGHT USE

One or two devices in use at one time.
​
Sending/Receiving Email
Browsing the Internet
Online Shopping
Internet Radio
​Video Clips (YouTube, etc.)

Recommended Plans:
4 to 8 Mbps
Picture
MODERATE USE

Two or Three devices in use at one time. 

Light Use applications plus one
​high-demand application at a time.

​Streaming Video
Video Conferencing
Online Gaming​
​
Recommended Plans:
10 to 25 Mpbs
Picture
HIGH USE

Three or more devices in use at one time.

Light Use applications plus multiple
high-demand applications ​​at the same time.
​
Recommended Plans:
Above 25 Mbps

These recommendations are taken from the Federal Communications Commission's Household Broadband Guide. 
​PDF Version is available for download below:
broadband speed guide

Variations in device, application or activity bandwidth requirements may differ from the recommendations shown.  Speeds not available in all areas.  Speeds not guaranteed.  ​

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  • Home
  • About
    • Why Choose PemTel
    • Membership
    • Directors & Employees
    • District Boundaries
    • By-Laws
    • The Pembroke Charity
    • PemTel Scholarship
  • News
    • PemTel News 2023
    • Accessibility
    • CPNI
    • Statement of Non-Discrimination
  • Services
    • Internet >
      • Broadband Internet Service
      • Affordable Connectivity Program (ACP)
      • Lifeline
      • Acceptable Use Policy
      • Terms of Use/Rules & Regulations
      • Net Neutrality
      • Email Setup
      • Technical Support
    • Telephone >
      • Local Service
      • Lifeline
      • Local Calling Area
      • Long Distance >
        • Nationwide Plans
        • Talk Plans
        • Community Plans
        • Other Plans
      • Roanoke LATA
      • Optional Features
    • Make Your Own Bundles
    • Repair
  • Directory
  • Payments
    • Online Payments
    • Refund Policy
  • Contact Us
  • Documents Library
  • Links
    • Federal Communications Commission
    • Federal Trade Comission
    • State Corporation Commission
    • Commonwealth of Virginia
    • County of Giles
    • County of Craig
    • Robocalls
    • Miss Utility "811"
    • Do Not Call Registry
    • Lifeline (Universal Service)