WELCOME TO PEMTEL
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​Internet Technical Support


​If you are experiencing a problem with your PemTel Internet or Email service, we encourage you to contact our 24/7 Technical support team.  They are standing by to assist you with your issues.  
​Telephone
Our 24/7 Technical Support team can be reached via telephone at (888) 228-3341

Our 24/7 Technical Support team does not have the ability to schedule trouble calls, set up appointments or make service changes.  
TECH SUPPORT
​Online Chat
PemTel Internet subscribers are encouraged to take advantage of our 24/7 Technical Support team.  They are highly trained, specialized technicians who are there to help you with whatever your trouble may be.  If they are unable to help they will submit an escalated ticket to our office where it will be received the following business day.  The Technical Support team can be reached at 1-888-228-3341 or via our new online chat feature.
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Location:
​504 Snidow St.
Pembroke, VA 24136
Mailing Address:
​PO Box 549
Pembroke, VA 24136
Office Hours:
​Monday - Friday
​9:00 am - 5:00 pm
Contact:
Phone (540) 626-7111
​Email: [email protected]
Important Links:
​CPNI 
Accessibility Statement
Equal Opportunity Employer
 Statement of Non-Discrimination
Terms of Use/Rules & Regulations
Acceptable Use Policy
Net Neutrality
​Copyright Infringement
​PemTel ®  Copyright 2010  All Rights Reserved
  • Home
  • About
    • Membership
    • Directors & Employees
    • The Pembroke Charity
    • News & Information
  • Services
    • Discounts
    • Internet >
      • Broadband Internet Service
    • Telephone >
      • Local Service >
        • MYO Bundles
        • Optional Features
      • Long Distance
    • Lifeline
    • Repair
  • Directory
  • Payment Options
    • Online Payments
  • Contact Us
  • Links
    • CPNI
    • Accessibility Statement
    • Equal Opportunity Employer
    • Statement of Non-Discrimination
    • Acceptable Use Policy
    • Federal Communications Commission
    • Net Neutrality
    • Terms of Use/Rules & Regulations
    • Copyright Infringements
    • Lifeline (Universal Service)
    • Truth In Billing
    • Miss Utility "811"
    • Do Not Call Registry
    • Robocalls
    • Federal Trade Comission
    • State Corporation Commission
    • Commonwealth of Virginia
    • BROADBAND CONSUMER LABEL SPRAEDSHEET