WELCOME TO PEMTEL
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membership


In order to obtain services through Pembroke Telephone Cooperative (dba PemTel) you must become a member. 
New Members must:
  • Visit our office to complete a Membership Application and pay any up-front costs associated with establishing service. 
  • Provide a valid photo ID.
  • Pay your $25.00 Membership Fee. (This is a one-time fee)
  • ​Get scheduled for installation

As of August 1, 2021, telephone service is no longer required to retain membership.  Membership is valid with any active PemTel service.
Some things to consider:
  • The average subscriber will see a reduction of approximately $23.00 per month. 
  • Internet ONLY service is billed at $10.00 per month higher than when subscribed to along with telephone service.
If you choose to remove your landline Telephone Service and keep only your Broadband Internet, please complete the downloadable form below and return it to our office.  
membership change request

​Due to processing time, requests must be received in our office on or before the 15th of the month to be effective on the following bill.  If your request is received after the 15th of the month, it will take an additional bill cycle for it to become effective.
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Location:
​504 Snidow St.
Pembroke, VA 24136
Mailing Address:
​PO Box 549
Pembroke, VA 24136
Office Hours:
​Monday - Friday
​9:00 am - 5:00 pm
Contact:
Phone (540) 626-7111
​Email: [email protected]
Important Links:
​CPNI 
Accessibility Statement
Equal Opportunity Employer
 Statement of Non-Discrimination
Terms of Use/Rules & Regulations
Acceptable Use Policy
Net Neutrality
​Copyright Infringement
​PemTel ®  Copyright 2010  All Rights Reserved
  • Home
  • About
    • Membership
    • Directors & Employees
    • The Pembroke Charity
    • News & Information
  • Services
    • New Service
    • Discounts
    • Internet >
      • Broadband Internet Service
    • Telephone >
      • Local Service >
        • MYO Bundles
        • Optional Features
      • Long Distance
    • Lifeline
    • Repair
  • Directory
  • Payment Options
    • Online Payments
  • Contact Us
  • Links
    • CPNI
    • Accessibility Statement
    • Equal Opportunity Employer
    • Statement of Non-Discrimination
    • Acceptable Use Policy
    • Federal Communications Commission
    • Net Neutrality
    • Terms of Use/Rules & Regulations
    • Copyright Infringements
    • Lifeline (Universal Service)
    • Truth In Billing
    • Miss Utility "811"
    • Do Not Call Registry
    • Robocalls
    • Federal Trade Comission
    • State Corporation Commission
    • Commonwealth of Virginia
    • BROADBAND CONSUMER LABEL SPRAEDSHEET