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Please note that messages send via this contact form are transmitted to our office via email and while email is checked regularly, it is not received immediately not is it checked on evenings, weekends, holidays or at any time outside of regular business office hours.

To schedule a payment, please call or come by our office during regular business hours.  Sending a message via this contact form does not constitute a payment arrangement.

To request additions or changes to your services, please call or come by our office during regular business hours.  

To report a trouble, please refer to our trouble reporting section below.  

POSTAL MAIL:
​Pembroke Telephone Cooperative
P.O. Box 549 
Pembroke, VA 24136
BUSINESS OFFICE:
​Pembroke Telephone Cooperative
504 Snidow Street
Pembroke, VA 24136
TELEPHONE:
(540) 626-7111
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TO REPORT A PROBLEM DURING REGULAR BUSINESS HOURS: ​
Contact our business office at (540) 626-7111 or dial “611” from any (540) 544 of (540) 626 wired telephone service line.
TO REPORT A PROBLEM DURING NIGHT, WEEKEND OR HOLIDAY HOURS: ​
Call our Voice Mail service at (540) 626-7111 and leave a message.  Our on-call technician will respond as soon as possible.
TECH SUPPORT:
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Contact our Internet Technical Support via chat using the button below or call 24/7 1 (888) 228-3341

    send us a message:

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Location:
​504 Snidow St.
Pembroke, VA 24136
Mailing Address:
​PO Box 549
Pembroke, VA 24136
Office Hours:
​Monday - Friday
​9:00 am - 5:00 pm
Contact:
Phone (540) 626-7111
​Email: [email protected]
Important Links:
​CPNI 
Accessibility Statement
Equal Opportunity Employer
 Statement of Non-Discrimination
Terms of Use/Rules & Regulations
Acceptable Use Policy
Net Neutrality
​Copyright Infringement
​PemTel ®  Copyright 2010  All Rights Reserved
  • Home
  • About
    • JOIN OUR TEAM
    • Membership
    • Directors & Employees
    • The Pembroke Charity
    • News & Information
  • Services
    • New Service
    • Discounts
    • Internet >
      • Broadband Internet Service
    • Telephone >
      • Local Service >
        • MYO Bundles
        • Optional Features
      • Long Distance
    • Lifeline
    • Repair
  • Directory
  • Payment Options
    • Online Payments
  • Contact Us
  • Links
    • CPNI
    • Accessibility Statement
    • Equal Opportunity Employer
    • Statement of Non-Discrimination
    • Acceptable Use Policy
    • Federal Communications Commission
    • Net Neutrality
    • Terms of Use/Rules & Regulations
    • Copyright Infringements
    • Lifeline (Universal Service)
    • Truth In Billing
    • Miss Utility "811"
    • Do Not Call Registry
    • Robocalls
    • Federal Trade Comission
    • State Corporation Commission
    • Commonwealth of Virginia