Lifeline Program
What is the Lifeline Program?
The Lifeline Program is a federal program that provides a monthly benefit on home or wireless phone and broadband service to eligible households. The Lifeline benefit can lower the cost of your monthly phone or internet bill.
Who is Eligible?
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If your household's income is at or below 135 percent of the federal poverty guidelines, you may be eligible for a Lifeline Program benefit.
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Proof of Eligibility:
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To qualify based on Income, you must provide an FCC approved form of documentation of the household's income. Some examples of approved documentation include:
U.S. Department of Health & Human Services Guidelines & Additional Information located at: https://aspe.hhs.gov/poverty-guidelines |
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If someone in your household participates in one of these federal programs, you may be eligible for a Lifeline Program benefit:
Documentation of participation in qualifying program is required. |
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Proof of Eligibility:
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Supplemental Nutrition Assistance Program (SNAP)
Award letter containing the following basic information:
The beneficiary named on the SNAP documentation may be the consumer, the consumer's dependent, or a member of the consumer's household. |
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Medicaid
Each state provides its own unique Medicaid card to beneficiaries. However, most cards should clearly state the following:
The beneficiary named on the Medicaid documentation may be the consumer, the consumer's dependent, or a member of the consumer's household. |
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Supplemental Security Income (SSI)
Federal award letter containing the following basic information:
A benefit check stub from the Social Security Administration may also be submitted as proof of participation, if the check stub clearly states the date and name of the beneficiary. The beneficiary named on the SSI documentation may be the consumer, the consumer's dependent, or a member of the consumer's household. |
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Public Housing Assistance (FPHA)
There are two types of documentation that can prove receipt of benefits under the Public Housing Assistance (FPHA) programs. Award letter from the Public Housing Agency including the following information:
Public Housing Assistance Lease Agreement reflecting the type of Public Housing Assistance credit issued. The beneficiary named on the Public Housing Assistance (FPHA) documentation may be the consumer, the consumer's dependent, or a member of the consumer's household. |
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Federal Veterans Affairs (VA) Veterans Pension or Survivors Pension
Customers that receive a federal pension may show documentation demonstrating their receipt of a federal veterans pension, including:
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Lifeline Program benefit recipients must re-certify their eligibility annually. Proof of continued eligibility is required for
re-certification. Lifeline Program Benefits are limited to ONE benefit per household. Benefit may be applied to any Telephone service plan OR any Broadband Internet plan that meets the program guidelines.
re-certification. Lifeline Program Benefits are limited to ONE benefit per household. Benefit may be applied to any Telephone service plan OR any Broadband Internet plan that meets the program guidelines.
For additional information regarding the Lifeline Program, please call our office at 626-7111. Information may also be available from the following sources:
http://www.lifelinesupport.org/ls/
https://www.fcc.gov/consumers/guides/lifeline-support-affordable-communications
http://www.lifelinesupport.org/ls/
https://www.fcc.gov/consumers/guides/lifeline-support-affordable-communications